Scope and Updates to This Privacy Policy

This Privacy Policy explains how AlephPros (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you use our website, online services, or communicate with us offline (collectively, the “Services”).

Our Services are operated solely within the United States, primarily serving customers in the Dallas–Fort Worth (DFW) Metroplex.

Updates to This Policy

We may update this Privacy Policy periodically. When we make significant changes, we’ll revise the “Last Updated” date accordingly.

Personal Information We Collect

The type of personal information we collect depends on how you interact with AlephPros — whether visiting our website, booking a service, or communicating with our team.

Information You Provide

  • Contact Information: Name, email, phone number, and address.
  • Project Information: Property details, requested services, and scheduling preferences.
  • Payment Information: Securely processed through third-party providers.
  • Communications: Emails, phone calls, text messages, and support requests.

Automatically Collected Information

  • IP address and general location.
  • Browser, device, and operating system information.
  • Website usage behavior and analytics data.

How We Use Your Information

We use personal information only for legitimate business and operational purposes related to delivering and improving our Services.

Operational Use

  • Manage remodeling and maintenance projects.
  • Coordinate scheduling and service execution.
  • Send invoices, reminders, and updates.

Business Operations

  • Improve website performance and user experience.
  • Conduct analytics and operational reporting.
  • Maintain safety and legal compliance.

How We Share Your Information

We share information only when necessary to operate our business, complete projects, or comply with legal obligations.

Service Providers

Vendors assisting with payments, scheduling, analytics, IT support, and marketing may receive limited relevant information.

Legal Requirements

We may disclose information when required by law or necessary to protect legal rights and operational security.

Your Privacy Rights and Choices

Depending on applicable laws, users may request access, correction, deletion, or limitation of personal information.

  • Request access to stored personal data.
  • Correct inaccurate information.
  • Request deletion of personal information.
  • Opt out of marketing communications.

Cookies and Tracking Technologies

AlephPros uses cookies and similar technologies to maintain website functionality, improve performance, and analyze usage behavior.

  • Website functionality and security.
  • Analytics and performance monitoring.
  • Personalized content and advertising.

Data Security

We implement administrative, technical, and operational safeguards designed to protect personal information from unauthorized access or misuse.

No online platform can guarantee complete security, but we continuously work to maintain appropriate protections.

Data Retention

Personal information is retained only as long as necessary to fulfill operational, legal, accounting, and contractual obligations.

  • Service completion and project documentation.
  • Legal and financial compliance requirements.
  • Internal operational recordkeeping.

Children’s Privacy

AlephPros Services are intended for adults and are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from children.

Texas Residents – Privacy Rights (TDPSA)

Under the Texas Data Privacy and Security Act, Texas residents may request access, correction, deletion, or portability of personal information.

  • Access and review personal data.
  • Correct inaccuracies.
  • Request deletion of stored data.
  • Opt out of targeted advertising.

Links to Other Websites

Our website may contain links to third-party websites and platforms.

AlephPros is not responsible for external privacy practices or third-party website content.

International Data Transfers

AlephPros operates exclusively within the United States.

Users accessing Services internationally do so voluntarily and are responsible for compliance with local laws.

Contact Us

If you have questions regarding this Privacy Policy or how we handle information, please contact:

AlephPros LLC
Dallas–Fort Worth Metroplex, Texas
support@alephpros.com
(469) 610-9328
https://alephpros.com